Parkside Payroll ltd.

Tel: 07591927518   |   Email: debi@parkside-payroll.co.uk     

Feedback


Every year we send out feedback forms to help us monitor and improve our service to you.


Here are a few of the kind comments families have made to us: 

What do you particularly like about our service?


"Debi Jones is one of the nicest lady I have had the pleasure of meeting. She has been so helpful to me with all my paperwork all the way"  "[It would be good] to have more people like her in the workforce" Would you recommend us to other families? "YES YES YES YES" HS 2018


"Honesty, helpfulness, flexibility, can't do enough to help, regular contact, friendly, really care" EO 2018


"It's a very personable service. Parkside Payroll are always on hand to advise. Debi seems to really "get" the emotional impact a caring role has and sorting out the payroll takes a real weight off. Nothing is too much for Debi......You exceed in all areas."  JT 2018


Debi takes away the worry and hassle of dealing with direct payments. Everything is sorted quickly and efficiently and any problems are quickly dealt with" Would you recommend us to other families? "Definitely - Have already done so" CG 2018


"The service Parkside Payroll has provided since July 2017 has been efficient, prompt and the staff have been available to answer any extra queries. I would rate the service 10/10."  LM 2018

 

"Efficiency, politeness, availabilty, ease of use, level of support and care, good communication. Thank you!" HM 2018

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Feedback from previous years


“The providers of this service are knowledgeable, efficient & courteous. Furthermore the service is always quick and correct. Also they are always helpful if there is a problem. They help when the tax involved in employing people becomes worrisome. Efficiency seems to be the company's watchword” IP 2017


"Friendly, efficient service, regular statements, answering my queries that I may be worried about" PS 2016

 

"I like the fact that all the responsibility is taken away from myself. I need not worry now. Parkside Payroll are doing a great job and are very approachable...if I need anything" LC 2016

 

"The service from Parkside Payroll is very, very efficient. Just pick up the phone and your queries on actions are dealt with. Service is great, keep on doing what you're doing" MA 2016

 

It is “friendly, efficient and goes that extra mile to make sure everything is sorted out and explained.” PP 2016

 

“Every aspect- very efficient” MRF 2015

 

"Debi understands our family situation and the service feels very personlised. It is nice to have a friendly and helpful person to help with payroll. My previous experience meant dealing with different people or having trouble actually being able to talk to someone, but PP is much more efficient because they are a small company. The phone always gets answered or else calls are returned the same day. I feel confident that Debi is managing our account. She really knows her stuff. She knows that we have enough to deal with at home. I find this very reassuring." "It's very helpful that I can notify hours via text and send timesheet when it's convenient around the needs of the family" JT 2015

 

From PAs:

 

“Very friendly service, will go above and beyond to help.... [this service has] more than any other service to offer” KF 2016


"Your prompt attention and care. My wages are always on time. You are always ready to help if we have problems" NW 2016

 

[Parkside Payroll are] "friendly and efficient and very approachable. If I need any information I only have to ask and things are resolved. Would absolutely recommend." MW 2017

 

From  Service Providers (to whom we pay invoices on behalf of our families):

 

"Parkside Payroll provide an excellent service, they are professional and prompt. I deal with many other finance management companies and find Parkside to be clear leaders in this sector" Twelve Trees, Sheffield 2017

 

"Very efficient, friendly service, with a good knowledge of the clients they provide services for. [Would recommend] compared to other companies they are the most professional" JH, Sheffield 2017

 

And from a Social Worker:

"Glad things are moving along  well, the family need some stability and a service they can trust." LB 2017

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And every family is happy to recommend us to their families and friends!

 

We hope this helps you to feel that this could be the service for you. We pride ourselves on close working relationships with all our families. They are not and never will be just numbers to us. 

                                                                                                              *****

Minute-taking

“Debi is a wonderful cheery person who always gives an excellent, efficient service.  She is punctual, confidential and precise and has a remarkable skill at précising conversation accurately without losing the essence of its meaning. I would strongly recommend the service she provides and know she always surpassed my expectations!” DM former Headteacher

 

Debi is “experienced in taking minutes of meetings, making particular note of pertinent questions and actions to be taken.  Debi is discreet in her conduct, maintaining confidentiality and professionalism.” SB former Chair